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Troubleshooting

Common Issues When Using Obriy#

Startup Error#

Error Mentioning D3D11/D3D11RHI#

Error mentioning D3D11

Unfortunately, your graphics card may not support the required technologies.

You need at least a 2017 graphics card. Newer integrated graphics also work, but they are slow and can't fully support physics simulation. Please check our "System Requirements" in the main section of the documentation.

Error Mentioning VCRUNTIME#

The error message may look like this:

The code execution cannot proceed because the system could not find VCRUNTIME140_1.dll ...

Error mentioning VCRUNTIME

The Obriy launcher failed to properly install the required libraries. You need to manually download and install the latest version of Microsoft Visual C++ Runtime from the official Microsoft website using this link: https://aka.ms/vs/17/release/vc_redist.x64.exe.

It’s recommended to restart your computer after installation.

Error When Launching a Map in Simulation Mode#

Fatal Error Right After Launching a Map#

Fatal error right after launching the map

Possible causes:

  1. The Visual C++ Runtime library is installed but is an older version than required.

    Installing the latest VC Runtime from Microsoft may help. See above "Error Mentioning VCRUNTIME". While not guaranteed, this solution often helps. An indicator is that the error appears immediately after pressing Start.

  2. The graphics card lacks performance

    Try setting the graphics to the lowest possible settings and trying again. Then gradually increase the settings to find the highest quality your computer can support.
    This error may not appear immediately but after a few seconds or minutes of flight.

Error While Downloading Maps#

Map downloads to 100%, but then#

restarts the download#
throws an error or crashes with a Fatal Error#

The directory where Obriy was unpacked may not have write permissions for your user (Windows).

For example, if you unpacked Obriy to the C: drive or to C:\Program Files.

Try unpacking Obriy into a folder where your user has write access. You can also go into the folder properties and grant write permissions to your user.
Also, check if you have enough free disk space.

Error During License Activation#

No Internet Access#

Error window titled "No internet access"

This issue often occurs when Windows mistakenly blocks Internet access for an unknown program. The best current solution is:

  1. Open the PowerShell application.
  2. Run the following command: Invoke-WebRequest https://stats.obriy.app
    If it returns a 404 error – that is completely normal.

This command performs a regular request to the site (just like a browser does). Windows then considers it trusted enough and allows the program to access the server.